1. About Alma Digitales

Alma Digitales is an online store specialized in the sale of digital video games and digital content for multiple platforms, including but not limited to PC, PlayStation, Xbox, and Nintendo.

All products sold on this website are digital goods delivered electronically.

2. Eligibility

To use our services and make purchases on Alma Digitales, you must:

• Be at least 18 years old, or

• Have permission from a parent or legal guardian

By using this site, you confirm that you meet these requirements.

3. Digital Products & Delivery

• All products sold on Alma Digitales are digital.

• No physical items are shipped.

• Delivery is made digitally through the method indicated at checkout (account access, credentials, or digital activation instructions).

• Delivery times may vary depending on product type, platform, and availability.

Once the digital product has been delivered, it is considered successfully fulfilled.

4. Account Types (Primary & Secondary)

Some products are offered under different account types, such as:

• Primary Account

• Secondary Account

Each account type has specific usage conditions, limitations, and pricing.
It is the customer’s responsibility to:

• Read the product description carefully

• Understand the differences between account types before purchasing

Alma Digitales is not responsible for misuse of the account or failure to follow the provided instructions.

5. Prices & Payments

• All prices are displayed in the selected currency at checkout.

• Prices may change without prior notice.

• Payment must be completed in full before delivery.

• We reserve the right to cancel or refuse any order in case of pricing errors, suspected fraud, or technical issues.

6. Refund Policy

Due to the nature of digital goods, refunds are generally not available once the product has been delivered.

Refunds or replacements may be considered only in the following cases:

• The product was not delivered

• The product is defective and cannot be resolved

• A technical issue caused by Alma Digitales prevents access

Refunds will not be issued for:

• Change of mind

• Incompatibility with the user’s device

• Failure to read product details

• Violation of usage instructions

Each case is evaluated individually.

7. User Responsibilities

By using Alma Digitales, you agree to:

• Provide accurate and truthful information

• Use products legally and responsibly

• Not share, resell, or distribute digital content unless explicitly permitted

• Not attempt fraud, abuse, or exploitation of our services

Any violation may result in account suspension or permanent restriction.

8. Intellectual Property

All content on this website, including:

• Text

• Images

• Logos

• Design

• Branding

is the intellectual property of Alma Digitales or its licensors and may not be copied, modified, or distributed without permission.

9. Third-Party Platforms

Our products may require the use of third-party platforms such as:

• PlayStation Network

• Xbox Live

• Steam

• Nintendo eShop

Alma Digitales is not responsible for:

• Platform outages

• Account bans caused by user behavior

• Changes in third-party terms or policies

Users are responsible for complying with the terms of each platform.

10. Service Availability

We strive to keep Alma Digitales available at all times, but we do not guarantee uninterrupted access.

We may temporarily suspend the website for:

• Maintenance

• Updates

• Security reasons

11. Limitation of Liability

To the maximum extent permitted by law, Alma Digitales shall not be liable for:

• Loss of data

• Loss of access due to third-party platforms

• Indirect or consequential damages

• Misuse of digital products by the user

12. Termination

We reserve the right to suspend or terminate access to our services without prior notice if these Terms are violated.

13. Changes to These Terms

We may update these Terms of Service at any time.
Changes will be posted on this page and will take effect immediately upon publication.

We encourage users to review this page periodically.

14. Contact Us

If you have any questions about these Terms of Service, you can contact us through our official channels available on the website.